3.1 We, in complying with the requirements of the Personal Data (Privacy) Ordinance, Chapter 486 of the laws of the Hong Kong SAR, are committed to respecting and safeguarding the privacy of your personal information. In doing so, we will ensure compliance by our staff with the strictest standards of security and confidentiality.
3.2 We may request and/or collect information from you on a voluntary basis when you register with us, shop with us, use any of our services and/or send queries or comments to us via enquiry form/email.
3.3 The information requested may include your name or company name, gender, date of birth, address, telephone number, email address etc. We would use the information you provided to contact you with regard to complaints, maintenance services, preferential policies and your specific request or comment in email. From time to time, we may also use such data to inform you our product information, news, special offers, relevant announcements and advertisement provided by third parties.
3.4 In order to help us understand our customers’ preferences, “cookies” are used to enhance your experience on our Website. This will help us to understand more accurately how many customers visit a particular content or page of this Website, how often they visit, what content they are most interested in, and how they prefer to shop for our products. It helps us to understand information such as the time and duration of your visits, how you navigated through our Website and where you exited a particular content or page. This lets us know how many people are coming to individual sites, how frequently, and how they are using the Website, allowing us to make updates to content and improve navigation as appropriate. However, we cannot tell who you are or where you are.
3.5 We will take all practicable steps to keep your Personal Data confidential but we may assign such Personal Data to the following parties: any actual referees of our rights in respect of our users; our agents, affiliates or other third parties where it is deemed necessary to improve our products and services; other companies and organizations (including advertising agencies) which may wish to improve marketing materials to you; judiciary that requests related information under applicable law.